The great advantage of SoftDesign's total infrastructure support is that it leaves your in-house staff free to focus on day-to-day user applications. We provide active management of core software, hardware, user applications and network components, and take responsibility for:

system

Supply, back-up, recovery planning and administration, as well as capacity forecasting.

software

The supply, installation, testing and maintenance of operating software and core applications. We also manage the installation of security patches, up-to-date service packs and system revisions.

network

The supply, deployment, testing and active management of all hardware and networking equipment, as well as routing tables, VPNs and firewalls. Pro-active monitoring means potential faults are diagnosed in advance and rectified remotely or during a service visit.

database

Full database administration and optimisation services with SQL troubleshooting.