Application Development

Development Services

At SoftDesign, our core competency is in building leading-edge software products and solutions. Behind the technology is our employees' vast knowledge and experience in every aspect of the software industry. Whatever your organisation needs, you'll find it useful to work with a partner that can help you plan, design and implement a solution tailored perfectly to your organisation's needs.

We translate complex business requirements into state-of-the-art, easy-to-use solutions that meet the needs of enterprises across many different business sectors. Working in long-term relationships with clients and partners, we offer ongoing support and maintenance, plus an update/upgrade service.

Outsourcing

What's your attitude to in-house development? A necessary black hole that needs constant funding in the search for a new competitive edge? Or the belief that existing systems will remain working with minimal investment and updating?

With a mature onshore-offshore model, SoftDesign offers a fixed-fee, value-for-money development service. One that gives you economies of scale, increased flexibility and reduced in-house development costs. You'll also enjoy having valuable management time freed up to focus on what you do best.

Technologies include

  • MS .Net Development
  • Open Source Development
  • MS SharePoint® 2011 development
  • MS office Automations (VBA)

Active Managed Service

With SoftDesign's Active Managed Development Service, you'll enjoy a proven, smart alternative to maintaining all or part of your IT function in-house. It can either complement your development team or act as a substitute for it. It's a flexible and bespoke arrangement, with our technical resources available on demand. The result should be higher service levels and the chance to make large cost savings on a fixed-fee structure.

Structural benefits include:

  • long-term strategy and direction
  • retained control of internal systems
  • single point of contact for all development services
  • continuity with a dedicated Client Manager
  • multi-skilled, professional development team
  • flexible on site development arrangement
  • project progression

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Software Integrations

You've used a variety of software over the years. The trouble is that much of it is unconnected - brought on board to fulfil a specific function without being integrated into the whole. But that's just what you need - integration is the key to running an efficient operation.

If your systems aren't integrated, you're wasting time and money. Trouble is, you're unlikely to have the necessary expertise in-house to make the systems connect and communicate in an integrated way. Internal fixes can bring temporary relief, but only SoftDesign's extensive experience of integrating software can give you peace of mind and concrete results.

Tailor Made Solutions

SoftDesign's developers have broad experience in meeting organisations' needs of in-house application development. Whether yours is a new project, or just taking over maintenance of an existing program, our experts will apply rigorous project management and quality-assurance techniques to give you the result you need.

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Software Support Helpdesk

When you call a helpdesk, you expect the very best in attention and customer service. We understand this, which is why, whenever you call SoftDesign, you'll get sound advice from qualified people and the highest level of attention to detail at all times.

Our supportive helpdesk complies with ITIL, the most widely accepted approach to IT service management in the world. It's an integral part of our software support service and invaluable to the smooth running of your business.

When you phone us, your call will be answered by an experienced developer who's trained to resolve queries quickly and professionally: a reassuring virtual 'on-site' presence. This is the central point of all client communication, the place where we also progress your hardware and third-party calls, providing you with results and regular feedback.

SoftDesign Services has broad experience of supporting different software products - whether they're third-party products or developed by us.

If you're after a support contract, we can help - whether it's for one of our products or someone else's - for example, Axxia for the legal profession and CRM from a variety of vendors.

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Web Design & SEO

Ecommerce Website Development & SEO

Look at the High Street: it's boarded up. For most organisations today, their shop has become their website. How good your website looks and how well it attracts and converts visitors is a vital element of commercial success. At SoftDesign Services, we have many years' experience of developing and maintaining cost-effective websites.

Also increasingly used in ecommerce are intranet-based frameworks that act as portals to line-of-business applications and document stores. With our range of technologies and skills, we can analyse needs and recommend the best framework for the application.

Some of the many options are:

  • Microsoft®-based technologies, including SharePoint® Server
  • Linux® based soultions including websites built using a Joomla® Content Management framework
  • Straightforward HTML 'static' websites for non-commercial websites
  • Flash development

SEO

These days, unless you're on page one of Google for your chosen keywords - or preferably in the top five entries - you might as well be on page 101. At SoftDesign Services, we use search engine optimisation (SEO) experts to deliver state-of-the-art SEO techniques that produce dramatic results for our clients.

It's our aim to improve the quantity and quality of your organic traffic by making you far more visible on Google, Bing and the other major search engines. This will generate a significant increase in qualified leads.

As the only online alternative to the organic rankings is pay-per-click listings, which can cost you a lot of money for the same level of visibility, it pays to invest in search engine optimisation. That said, if you're interested in pay-per-click listings while your site begins its ascent up the North Face of Google, our experts would be more than happy to talk about running a managed campaign on your behalf.

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